CRM Channel
Architecture Design
Customer Relationship Management (CRM) across multimedia channels
- Encompass sales, marketing, customer service and support applications
- The application is interactive, flexible, customized and responsive
- Monitor customer interactions with loyalty program across various communication channels
- Successful implementation of membership loyalty system to gain a competitive edge
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Web Online System
Empower membership campaign work flow automation
- Dynamic design for loyalty engagement, redemption automation and member interaction
- An unique approach to increase the customer satisfaction and experience in a rapidly changing market
- Place the VIP customers at the center of decisions and actions
- Integrate and manage your value chain cross channel marketing and one-to-one personalized service processes
- Drive greater customer acquisition, earn revenue growth and capitalize on business agility
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Mobile Apps System
Driving customer loyalty and interaction anytime anywhere
- Real-time interaction to execute a truly one-to-one marketing platform
- Provide and execute high quality data to improve effectiveness
- Address customer requirements at the point of interaction
- Improve customer awareness to your company, products and brand
- VIP customer can check out the latest news and promotions at all times
- Allow member login to view online membership information
- Exclusive member privileges to stimulate member purchase emotion
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E-shop
Multi-Components Engage Your Sales Success
- Store operation function
- Sales amd promotion function
- Payment gateway
- Order fulfillment
- Membership function
- Content management system (CMS)
- Report Management
- Support and maintenance
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VIP Loyalty Management System
Compatibility And Value Added Application
- Loyalty customer retention mediator
- Customer interactive solution provider
- Real time promotion communicator
- Sales revenue generator
- Corporate image enhancer
- Multi-application creator
- CRM initiator
